• Services
    kurser

    Services

Our proposed solutions always start from the individual client’s specific needs and wishes in relation to the company’s situation.

Together we uncover where there is a need to focus the effort. Most often, more activities are required at the same time. They all have the same goal - to create excellent experiences for customers, employees and, not least, the surrounding community, which is full of potential new customers and employees.

EX:

EX
Emplyee Experience

Management development
Behavioural profiling
Personality test
Coaching
Mentoring
Culture survey
Cultural development
Site visit
Job satisfaction survey
Creating job satisfaction
Training
eNPS2
Change management
Outplacement
Feedback culture
Customer-focus culture
Skills mapping
HR support
Stress coaching
Job requirements analysis
Process optimization
Organizational development
Lectures
High-performance teams
Great place to work
Cultural profile
CX:

CX
Customer Experience

Segmentation strategy
Loyalty strategy
Loyalty programme
NPS2
Customer focus
Additional sales
Cross-sales
New sales
Analyses
Partner development
Process optimization
CRM
Lectures
Sales strategy
Customer panel
Mystery shopping
Focus groups
Big data
SX:

SX
Society Experience

Channel building
Sponsorships
CSR
New sales
Lead generation
Board work
Strategy development
Market analysis
Product development
Lectures
Acquisition
Fusion
Disruption
Innovation
NPS/eNPS benchmark
LEAN
TQM
Staff recruitment
Telemarketing
Web development
Social media
Text and AD

Presentation video

Contact

kort


Borupvang 3, 2750 Ballerup

+45 53 38 34 00

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